Frequently Asked Questions

Aikon is a B2B trading platform for wholesale distributors and traders of consumer electronics and mobile phones. Think of it as a live trading floor — companies post buying and selling offers in a social-media-style feed, and other traders discover and respond to them.

No. Aikon is purely a platform to discover and exchange offers. We do not handle payments, escrow, or order fulfilment. Once two parties connect, the deal is theirs to negotiate and close however they choose.

Aikon is for registered companies only — importers, exporters, distributors, wholesalers, recyclers, and refurbishers operating in the consumer electronics and mobile phone space. Individual consumers are not the target audience.

Aikon supports six categories: New Phones, Used Phones, Accessories, Laptops, Gaming Consoles, and Others. The "Others" category covers anything that doesn't fit neatly — Starlink devices, smart home gear, audio equipment, and more.

Aikon offers a free tier that lets you get started and explore the platform. For details on premium plans and pricing, talk to our sales team.

Aikon is available on iOS and Android worldwide, as a web version at web.aikon.app, and browsable at aikon.app. Note that the web version requires registering via the mobile app first.

Download the Aikon app on iOS or Android and complete the registration flow. You'll need to provide your company details. Once registered, you can also access the platform via the web at web.aikon.app.

Your profile includes your company name, username (your unique handle on the platform), contact information (WhatsApp, email), stock location, and annual revenue range. Revenue is self-declared and used to help other traders filter by company size — it is not verified.

Aikon uses three name fields: your username (your unique handle on the platform), your company name (the trading name shown publicly on your profile and offers), and your full name (the legal name of the company representative, used for account purposes).

We use revenue bands — Under $10M, $10M–$25M, $26M–$75M, $75M–$350M, and Over $350M — to give other traders a sense of your scale without requiring sensitive financial disclosure. This helps match you with counterparties of the right size.

Aikon sometimes creates accounts from publicly available trading offers (e.g. from WhatsApp groups) to seed the platform with real market data. If you find your offers already listed, you can claim your account by registering with your details. You'll be prompted to complete your profile once you do.

Every offer has five structured fields: a title, a category (New Phones, Used Phones, Accessories, Laptops, Gaming Consoles, or Others), a type (Buying or Selling), a visibility setting (Public or Private/Anonymous), and a stock location. The description is free-form — write whatever you'd normally put in a WhatsApp group message.

No. The description field is completely free-form. You can include price, quantity, grade, specs, MOQ, payment terms — or none of those. Post what's relevant, in the way you naturally would.

Your offers appear in two places: the main feed (visible to all users browsing the platform) and on your company profile (a dedicated page showing all your active posts — like an Instagram profile but for trading offers).

Yes. There's no restriction on posting both WTB (want to buy) and WTS (want to sell) offers simultaneously. Many traders on Aikon do both.

You can delete or deactivate your offer from within the app once it's no longer relevant. Keeping your feed up to date helps maintain your reputation on the platform.

A private post hides your company identity from everyone viewing the feed. Instead of your company name, other users see an anonymous placeholder. This is useful when you don't want competitors or the broader market to know what you're buying or selling.

Yes. During an in-app conversation with another user, you can choose to selectively reveal your company identity to that specific person. This gives you full control over who knows who you are.

Yes. Stock location is always shown on all posts, including anonymous ones. Buyers and sellers need to know where inventory is physically located to evaluate an offer. Your company identity remains hidden; your stock location does not.

Anonymous posters can only be contacted via Aikon's in-app messaging system. Since your phone number and email are not revealed, WhatsApp contact is not available for anonymous posts. If you choose to reveal your identity during a conversation, you can then move to WhatsApp or email at your discretion.

For public posts, you can reach out via Aikon's in-app messaging or directly on WhatsApp using the contact details on their profile. For anonymous posts, only in-app messaging is available until the poster chooses to reveal their identity.

WhatsApp contact is available for all public posts, using the phone number registered on the company profile. For anonymous posts, WhatsApp is not available — contact must happen through in-app messaging to protect the poster's identity.

In-app messages are stored on Aikon's platform as part of your conversation history. Conversations that move off-platform to WhatsApp or email are outside Aikon's systems entirely.

Aikon is open to registered companies. While we do not currently perform formal legal verification of every company, the platform is designed for businesses only. Revenue ranges and company details are self-declared. We encourage traders to perform their own due diligence before engaging in any deal.

You can report suspicious offers or users directly within the app. Our team reviews reports and takes appropriate action. We recommend verifying counterparties independently before committing to any transaction.

No. Aikon is a platform to discover and connect — we do not participate in, guarantee, or mediate transactions. All deals are conducted directly between parties. Please refer to our Terms of Service for full details.

Your data is handled in accordance with our Privacy Policy. We do not sell your personal data to third parties.